Konze Enterprise Pty Ltd, operating as KONPARE, respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you use KONPARE to obtain or purchase an insurance policy.
We may collect information required to provide insurance services, including:
- Name
- Date of birth
- Email address and phone number
- Residential or contact address
- Passport details
- Visa and student information
- Policy and coverage information
- Application information
- Payment transaction reference
We do not store your full payment-card details. Payments are processed through Airwallex.
We use your information to:
- Provide quotes and comparison services
- Process your application
- Submit required information to the selected Insurance Provider
- Confirm payment and policy issuance
- Provide customer support
- Maintain records required for operational, security and legal purposes
- Prevent duplicate or fraudulent transactions
We may share relevant personal information with:
- The selected Insurance Provider
- Airwallex for payment processing
- Technology and cloud service providers supporting KONPARE
- Authorised service providers involved in processing your application
- Government, regulatory or law-enforcement bodies where legally required
We only disclose information that is reasonably required for the relevant purpose.
KONPARE's application and customer information are hosted using cloud infrastructure located in Australia.
Authorised Konze Enterprise Pty Ltd personnel located in India may access personal information where required for customer support, operations, technical support or policy processing.
We apply security and access controls to protect information accessed from outside Australia.
By using KONPARE and submitting your application, you acknowledge that your information may be accessed in this manner for the purposes described in this Privacy Policy.
We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse or disclosure.
These controls may include:
- Restricted user access
- Encryption in transit
- Secure cloud hosting
- Access logging and monitoring
- Secure application and database controls
- Controlled automated processing
We retain personal information only for as long as reasonably required for:
- Policy processing and support
- Legal and regulatory obligations
- Business and transaction records
- Security and audit requirements
Information is securely deleted or de-identified when it is no longer required, subject to applicable retention requirements.
You may request access to personal information we hold about you or ask us to correct inaccurate or incomplete information.
Contact us at support@konpare.online.
If you have a question or complaint regarding how your personal information has been handled, please contact:
Konze Enterprise Pty Ltd – KONPARE
Email: support@konpare.online
We will review your request or complaint and respond within a reasonable timeframe.
Marketing communications are managed separately from the insurance purchase process.
Where required, we will obtain separate consent before sending promotional communications. You may unsubscribe from marketing communications at any time.
We may update this Privacy Policy when our practices, services or legal obligations change. The latest version will be published on the KONPARE website.